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Information and assistance

Do you have any doubts? The answers to the most frequently asked questions are just a click away. Visit our FAQ section, you will find answers to all your questions regarding orders, shipping, products and much more.

If you have not found an answer to your question or if you simply need assistance with your order, our customer care service is at your disposal. To contact the customer care, please fill in the form below.

We will process your request as quickly as possible.
Our operating hours are from 9 a.m. to 1 p.m. and from 2.30 p.m. to 6 p.m., Monday to Friday. We will reply as quickly as possible to your questions concerning exclusively Fantic Shop Online.


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